Long or ShortLegal
Privacy policy
Long or Short. Last updated November 4, 2026.
Long or Short is a chart-reading game. You can play it without giving us your name or email address; saving your progress with Apple or Google is your choice (see "Sign-in" below). This policy explains what we collect, why, who helps us handle it and the choices you have.
What we collect
- Account: a random player ID created the first time you open the app, and the username you see in the game (generated for you until you change it).
- Sign-in, if you choose it: if you save your progress with Apple or Google, our sign-in provider Supabase stores the email address they give us (with Apple, this can be a private relay address) and the ID they use for you. We don't get your password or your name, we don't send you email, and other players never see the address.
- What you choose to share: your country, if you pick one for country boards, your friends and friend requests, and your avatar and other in-game looks.
- Gameplay: the charts you play, your decisions and their timing, scores, ratings, duels, tournaments, quests, balances of in-game currency and what you unlock.
- Creator codes, if you enter one: which creator's code you entered and when. We use it to see how many players a creator brought in and how many stayed. Creators don't see who you are.
- Reports and blocks: the players you block, the reports you send (who and the reason you picked), and reports other players send about you, with the username you had at the time.
- Help and feedback: what you send from Settings > Help and feedback: the category, your message, your player ID, the app version, your platform and the screen you were on, and any reply from our team. Only our team reads it. It isn't shown to other players or sent to our analytics or crash-reporting providers. Please don't include passwords or card details.
- Device: an ID the app creates for this install, your platform (iOS or Android), language and, if you turn on notifications, a push token and your time zone.
- Diagnostics: crash reports and error messages. Crash reports carry your player ID only if you allow usage analytics.
- Usage, only if you allow it: screens viewed and game events, tied to your player ID.
- Purchases and ads, where offered: the product, price, currency and store transaction ID of a purchase, and a record of rewarded ads you chose to watch. We never receive your card details; the app store handles payment.
Our servers, and those of our providers, handle your IP address to deliver the service and limit abuse. We don't ask for your contacts, photos or precise location. Long or Short involves no real money trading, and we never ask for brokerage or bank details.
Why we use it
- To run the game: save your progress, match you with players and show leaderboards and friends' activity.
- To send the notifications you turned on.
- To keep the game fair and safe: detect cheating, review reports, apply your blocks and enforce the terms.
- To fix crashes and, if you allow usage analytics, to understand which features work, so we can improve the game.
- To credit purchases and ad rewards, handle refunds and keep financial records.
Your choice about usage analytics
Usage analytics stays off until you allow it. The app asks the first time you open it, and you can play the same either way. Change your answer any time in Settings > Privacy. Turning it off stops new usage data from both the app and our servers, and removes your player ID from new crash reports. What was already sent stays until the retention period below ends. Crash reports are still sent without your player ID, so we can fix problems.
What other players see
Your username, level, looks, country, ratings, game statistics and results can appear on your profile, leaderboards and duels. You can stop friends seeing your activity on their feed in Settings > Privacy. We don't tell players who reported or blocked them.
Who helps us
We don't sell your personal information. These providers process data for us:
- Fly.io (hosting) and Supabase (sign-in and database).
- Apple and Google (optional sign-in).
- Sentry (crash reports) and PostHog (usage analytics).
- Expo, Apple and Google (push notifications).
- Apple, Google and RevenueCat (purchases), where offered.
- Google AdMob (optional rewarded ads), where offered. AdMob may collect device identifiers for ads, subject to the choices your device and any consent prompt give you.
Your information may be processed outside your province or country, including in Canada and the United States, where local authorities may be able to access it under local law.
How long we keep it
We keep your account data until you delete your account. Server logs are overwritten as they rotate. Crash reports are kept for up to 90 days and analytics for about a year, under our providers' retention rules. The only identifier they carry is your player ID, and only if you allowed usage analytics.
Deleting your account
Go to Settings > Account > Delete account in the app, or follow these steps. We delete your sign-in, including the email address and Apple or Google ID we hold, your devices, friends, blocks, reports about you, help and feedback messages, feed, inventory and progress, and clear your profile. We keep your purchase records and in-game currency history for accounting and refunds for 6 years from the date of each record, then delete them. We also keep anonymous play history, past results that other players' records rely on and, for 2 years after you delete your account, reports you filed about other players. What we keep stays under a random ID with no username or device attached.
If you switch a phone to a player you saved earlier, we delete the guest you leave behind in the same way. A guest who made a purchase stays hidden but isn't emptied, so we can still move or refund what you bought.
Your rights
Depending on where you live, you can ask to access, correct, delete or get a copy of your personal information, object to some uses or withdraw consent, and complain to your privacy regulator. Write to support@playlongorshort.app and include your username.
Children
Long or Short isn't meant for children under 13, and we don't knowingly collect their information. If you think a child has an account, write to us and we'll delete it.
Changes
If we change this policy, we'll update this page and its date, and tell you in the app if the change is significant.
Contact
Questions or requests about your privacy: support@playlongorshort.app.