Legal
Delete your Long or Short account
Last updated November 4, 2026.
In the app
- Open Long or Short and go to Settings.
- Under Account, tap Delete account.
- Read the warning and tap Delete forever.
Your account is deleted right away and can't be restored.
Without the app
Write to support@playlongorshort.app with your username. We may ask for details to confirm the account is yours, such as your level or recent results.
What is deleted
Your sign-in, including the email address and Apple or Google ID we hold, your devices and push tokens, friends, help and feedback messages, feed, reactions, inventory, quests, streak, medals, unspent in-game balances, and your profile's username, country and looks.
What we keep
Under a random ID with no username or device attached:
- Purchase records and in-game currency history, for accounting and store refunds, for 6 years from the date of each record, then deleted.
- Anonymous play history, and past duels, tournaments and season results that other players' records rely on.
- Reports you filed about other players, for moderation, for 2 years, then deleted.
Crash reports and analytics already sent to our providers are tied only to that ID and are kept under their retention rules: up to 90 days for crash reports and about a year for analytics. See the privacy policy.