Long or ShortHelp
Support
Stuck, found a bug or have an idea? We read every message.
In the app (fastest)
Go to Settings › Help and feedback. Your message reaches us with your app version, so we can look into it faster, and our reply shows up in the app.
By email
Write to support@playlongorshort.app. Please include your username, which is shown on your profile.
Common questions
Is this real trading?
No. Long or Short is a game played on historical charts. No real money is ever at risk, and trading cash and in-game items have no real-world value and can't be withdrawn. Nothing in the game is financial advice.
I changed phones. How do I keep my progress?
Save your progress with Apple or Google in Settings › Account, then sign in with the same account on your new phone. A guest account that was never saved can't be moved.
How do I delete my account?
In the app, go to Settings › Account › Delete account. To ask without the app, or to see what's deleted and what's kept, read Delete your account.